I did not receive my reward for completing an offer

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Sometimes it takes a bit longer for the reward to be processed and sent.

In the meantime, you can double-check if you did everything right using our most common cases list:

Technical Reasons:

  • You did not have a working data connection when you downloaded a promoted app.

  • You reset your device ID too many times.

  • You were using a VPN while completing the offer.

If you still don't have your reward 24 hours after completing the offer - please submit a support ticket in the app where you clicked on the offer in the first place.

How can I submit a User Support Ticket for an Offerwall ad? 📖

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