# What counts as proof for completing and offer?

:arrow\_left:[ **Back to main**](/user-support/user-support.md)

{% hint style="info" %}
What is meant with 'Proof' is evidence that you have completed the offer which helps us or the Advertiser to verify your eligibility. 
{% endhint %}

{% hint style="success" %}
Please, save all proof showing that you completed the offer to your records. This may include screenshots of your progress, welcome e-mails, payment receipts, registration, order numbers, invoices, etc. Each offer requires a certain type of proof based on the offer instructions. 
{% endhint %}

{% hint style="warning" %}
Be sure to read the offer instructions so that valid proof is submitted. 
{% endhint %}

Please review the offer instructions and the information below before submitting the required proof based on offer type:

#### 1. Product/Service Purchase or Registration

* If you purchased a product or service, please provide a screenshot of the confirmation email, billing invoice, or welcome email you received when you completed the offer. This will allow the Advertiser to look up your records and verify your eligibility.

#### 2. App Download/Engagement

* If you downloaded an app, please ensure you've run the app for at least 2 minutes and provide a screenshot of the app running on your device.
* If you downloaded an app and completed an action, provide screenshots showing that you have completed the action.

You can find detailed instructions on how to submit a ticket with steps and screenshots below.

[**How can I submit a User Support Ticket for an Offerwall ad?**](/user-support/user-support/how-can-i-submit-a-user-support-ticket-for-an-offerwall-ad.md) :book:


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.ayetstudios.com/user-support/user-support/what-counts-as-proof-for-completing-and-offer.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.